I've had this water filter system on my kitchen counter for 3.5 years. I love it! My only complaint is that I have to lift the filter out to pour water into a bottle to store in the refrigerator, or the water from the filter portion overflows into the spout. This is a very minor thing to do, and would not give up this pitcher filter over this. My local Big Box store has stopped stocking the filters, so now I'm on a search for another local search. For those complaining that the water doesn't flow fast, I will say it does take soaking the filter good to get it going. It usually starts flowing fast on about the third pitcher of water. Letting it dry out will mean you need to go thru the saturating cycle again.