We bought this bed for our 11 year old daughter who wanted to re-do her room less girly/princess. She picked out this bed and we purchased it based on the customer reviews. First, for the price, this is an amazing bed! We ordered it site-to-store and it arrived 3 days earlier than quoted!
It took two people about 1.5 hours to put the bed together - the directions were VERY clear and easy to follow. My only suggestion is for each section of the instructions, hand tighten the bolts until all the pieces are attached and then snug down the bolts with the allen wrench. Otherwise the bed might go together crooked.
Everything went together quickly and easily. My only complaint about the bed (which doesn't impact the five stars) is that getting off of the top bunk is a little wobbly. The bed, itself, is sturdy, but climbing over the rail onto the ladder, the whole bed shakes and some of the things have fallen off of the shelves. The bed does come with brackets to attach the bed to the wall, but since I don't have studs in the particular places that the brackets are, I have not yet done this. Trying to think of an alternative solution to get the bed anchored in so that it doesn't wobble. My 6 year old sons felt a bit uneasy climbing down sissy's new bed, but my husband and I didn't feel unsafe, at all, sitting atop the mattress.
The desktop part of the bed had a small crack and ding in the corner. I contacted the manufacturer, who was very prompt and courteous, and they indicated that seemed to be damaged in shipping and I would need to go through Walmart.com for a replacement. I e-mailed Walmart.com customer service and got a reply the same day. Those parts are on order and will be shipped to me (haven't received them yet, but it hasn't been 14 business days). So, as long as those come and I can swap out the table, I will be completely satisfied with this purchase.
As a precaution, I did read the measurements of the bed and measured so I knew what I was getting, but I have 8' ceilings and my daughter cannot sit up on her mattress without smacking her head on the ceiling. She knew how high it would be and is fine with it, but in case anyone has 8' ceilings, know that there is only about two feet between the top of the mattress and the ceiling.
Because of sissy's new bed, my boys now want one like it. I did find a similar one that is about a foot shorter than this one and I think I will opt for that just because of how much room there isn't from the mattress with this bed. But, I would not hesitate to buy two more of THIS bed if my ceilings were higher. I was expecting something much more flimsy for the price. But, it is solid, looks very nice and clean, and really spruced up the room for a pre-teen. We are all very happy with the purchase.
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