I don't think there is such a thing as a perfect product, and if there is, you probably couldn't afford it. This does an excellent job of making toast at a fair price with some extra controls thrown in. It handles your standard sized pre-sliced off the shelf bread. But I sometimes like what is sometimes called Artesian Bread. These larger slices stick out of the top, and don't get toasted. I like the Bagel toast feature, but I use Lender's Bagels which are a smaller bagel and they don't pop up past the top, and I still have to use a fork to get then out. I wish the slots were longer as I sometimes buy non standard sized slices of bread. Again these slices must stick out of the top. I noticed that it does not toast both sides of the bread evenly. One side is slightly lighter. I have not yet tried the other features of this toaster. This is a well made, quality toaster, and even with it's short comings, I am happy with it at the price I paid for it; and well worth the price.
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