This BB 8530 is feature-rich and reliable. What more can be said? Well, a lot more. . .
1. The Screen: I am fairly rough with my BB and the screen doesn't have a scratch on it. A set of keys and coins rubbing against it for hours on end, no screen protector (that's right, none#, and not a single scratch.
2. The Back plate #taken off to access the battery, etc.#
I've read some reviews online elsewhere about the back coming off on its own, that has never happened in the 3 months that I've been using it - and that includes my tossing the BB onto my bedside about 3 feet when I get home. . ."plop" but no damage.
Oh yes, and dropping it - you guessed it: no problemo. Works fine. And once again, no dents #of course not, it's plastic# and no scratches which is kind of amazing #although I did have to reset the memory card - which by the way, is SUPER simple to do#.
4. Reception: Both phone and Internet
The phone reception and clarity is great with the ability to increase/decrease volume. The Virgin Mobile connectivity availability for Internet connections is fantastic - 24/7.
5. E-mail and Apps
Can I get my own e-mail? Are there apps? Yes and yes. I've got multiple e-mail address being forwarded into my BB's inbox, e.g., Yahoo and Hotmail #others available as well# and it is very smooth. The available apps for the BB - there are free apps and pay apps. There are some super free apps available; and the BB already comes with a nice set of apps to start you out.
6. The Virgin Mobile price plan
Is it "really" as inexpensive as it seems? Does it really have all those bells and whistles?
Yes, it's really inexpensive - I have the $55 plan and guess what? Each month, I use the AutoPay feature and pay. . .drumroll. . .$55.00. Those extra fees, taxes, and whatever that other companies always tack on #sort of like, surprise!#, I'm guessing are calculated into the cost already. So the price shown is what you are actually charged #that was a big sticking point for me, so hence, the big paragraph - sorry#. And as you can see from the huge review, yes, it has all the bells and whistles - well, more honestly, many more bells and whistles than were expected at this price point for a Blackberry device.
7. Customer Support - any good?
I think so and here's why: I put in a question to Virgin Mobile regarding a service that I was unclear about the morning before Thanksgiving. I received an auto-response with a "we got it, we'll get back to you" type of thing. I received a personal response from VM support Thanksgiving Day morning! Answered my questions to the letter. Now I don't know about you, but I think that's pretty darn good.
8. Do I work for Virgin Mobile as a sales rep or something #this review is WAY too long and pro-Virgin Mobile#?
Totally not. It's just that I rarely see something really good that has services that are really good - so a good review seems to be the way to go so that others can benefit. I'm in IT and not even in the telecomm industry. Used to have AT&T and switched over. The prices and features as well as "no contract" from Virgin Mobile were too good to pass up.
Now, my only regret is that I didn't switch to Virgin Mobile sooner!
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