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133 reviews | 3.4 out of 5
Don't waste your money Can not get help on phone Will not hold a charge
This handheld won't hold a charge for 24 hours! Even a full charge discharges in a matter of minutes when being used. It also cannot be plugged in and used while charging. Charging takes an extremely long time to complete. Full charge doesn't last a day even if not used at all.
Its a great little hand vac when it actually stays charged. After a few months it ran out of battery very quickly. Now it won't charge at all. :(
Bought this for simple cleanups in the kitchen after making meals, like for crumb cleanup. Works well for this type of job but I have to downgrade the score because the battery life has dropped drastically after only a few months of use. Used to be able to get about 15 to 20 minutes of suction, which was enough to cleanup the kitchen. Now I'm lucky to get about 5 min.; just enough to barely clean around the baseboards. Worse is that I bought a second vacuum based on the first two months of service and now both have only limited battery life.
This is just the perfect size for vacuuming up small messes that have been made, and we do not have to bring out the regular vacuum.
I purchased my gator 12-16-2014
After 2 years would not run longer than 3-4 min.
Contacted customer service and item was replaced and shipped to me free of charge.
Hope this one last longer.
The power of email
Thanks Dirt Devil
Ed [This review was collected as part of a promotion.]
My first one of these died after more than 10 years, the battery finally gave out.
I bought the same model again and it works as well as the first one.
I'm counting on it lasting as long too!
I purchased this vac a year ago. It has a great warranty. Unfortunately the one I purchased quit in less than a year. Dirt Devil replaced it for free and I have been using the replacement (which was the same model as the first one) and it has performed very well, the same as my first one. I would recommend Dirt Devil hand vacs for those quick pick up jobs and cleaning a car. [This review was collected as part of a promotion.]
Had to replace my grab and go because it would not hold a charge. Called in and representative handled the issue from start to finish in a most professional manner. The company replaced my unit in a timely fashion with very explisit instructions that were easy to follow. The entire process only too a few days. [This review was collected as part of a promotion.]
This replaced my previous Dirt Devil hand vac. Works great,and charge lasts well.
I have had 4 of this model. All but 1 has been replaced under warranty. They only work for about 6-months after which they will not charge.
It lasted 1 year of regular use but the battery is now officially dead. I tried the battery reset mentioned in many reviews but that finished off the battery and now it won't charge at all.
I am on my 3rd and 4th after 1 & 2 replaced under warranty.
Good product but a little short on run time.
I bought this mainly for my car. After a few uses, I am satisfied with the performance. I can use it twice before recharging. I wish it would last a little longer, but I can live with it. I also noticed the charging light issue. It does go out when it is charged. You should note that in the instructions. It is a good value and a decent product.
I bought this vacuum over a month ago and I use it daily for small particles that appear daily on my laminate floor. Great product, the only drawback is that it doesn't come with a mounting stand to put on a wall. My Black and Decker came with one for the same price.
I bought the Dirt Devil after I got a new car. Needed to leave the original floor mat in place, so I wanted something that was dependable and would do a good job.
My Dirt Devil does not hold a charge. Doesn't work properly.
The stability of the battery is no good once charging and when I use it it dies too fast
I bought this product a year ago in preparation for my little one and crumbs. I was also hoping to use it to quickly clean stairs as it seemed much easier to use than a huge vacuum. I can say I have only used it twice with a full charge. Any other time the battery only lasts about a minute before wasting away to nothing. Each time it had been on the charger for more than 24 hours. Like others I got on this website to possibly see if there was a replacement battery and was VERY disappointed that this was not an option. Being a new mom, I misplaced any paperwork for registering my product, but honestly did not think it would be necessary after only a year of use. So now I have a $40 vacuum that truly cannot be used! I will be thinking twice before purchasing any other Dirt Devil product.
Went rapidly from 8 minutes of power to about 3 minutes to unable to hold a charge at all. Threw it out.