Hi there! Oh no, that doesn't sound right. We want to help. If y our Gator 10,8V is experiencing a short run time, please try this: Unplug the charger for 10 minutes and deplete any remaining power on your handheld. Once this is done, please allow the unit to charge for 24 hours. This should restore the run time on your handheld. If further assistance is needed, please call us at 1-800-321-1134 between 8am-6pm EST M-F. We’re here for you!