I must be the unlucky one of the reviewers who've rated this toaster highly. What I got was a great looking toaster but it couldn't toast a pan-sized wheat bread slice evenly. I don't mean just a little uneven - so bad that one side was dark brown and the other barely done, in both slots, at all settings on the browning knob. And the browning knob was so loose and wobbly it felt as if it was ready to break off. The lift lever was stiff and frequently stuck, although at least it latched down okay. Slots were wide at 1-1/2" x 5-1/2" and deep enough. It just couldn't toast fairly well and that's why we buy these things. I'm not looking for perfection in toasting at all, but this beautifully designed toaster was a really poor performer. And a note on bagel controls. Some manufacturers have a bagel circuit that uses only the inside heating coils, toasting one side only on burger buns and bagels. An old Black and Decker I had did this, but this one uses all the coils. After going through six toasters from four different companies, I settled on a Hamilton Beach Model 22504. I tried two Black and Deckers, another Hamilton Beach, a Farberware, and a Cuisinart CPT-122, which were all generally rated well by consumers.
Of the six, only the two Hamilton Beach models performed well enough to keep. I kept the other Hamilton Beach for a backup toaster because it also toasted fairly evenly although the slots weren't long or deep enough. I was pretty sad and shocked that the quality of toasters is generally so poor these days, or it's either that I'm one of the unluckiest buyers in the world.
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