I had been researching for one year for a good, deep carpet cleaner. Read many consumer reviews, many reported on the H brand as very good. But my second job is at a Group Home, and in the two group homes in I've worked, both have broken down H brand carpet cleaners in the closet. Well a few months ago I bought the little Pet Vacuum from Bissell, and my family was impressed so I took a leap of faith and ordered the ProHeat 2X Select Pet Deep Cleaner directly from the Bissell website. I have a cat, and two Pomeranians, and a 4 yr.old granddaughter, and 5 more family members living here, so you can imagine the spills, stains and accidents on the carpeting! Not only did my Bissell clean up the carpeting, the guys used it to clean the carpeting in their vehicles, too and it cleaned it up beautifully. We used Bissell Pet Stain Formula, and also bought the Bissell Oxygen Formula. We think highly of this Bissell's performance and I am really glad I bought it. Thanks, Bissell!