These refills are hard to find and not carried in most stores. When trying to order site to store, I was charged $5.00 for shipping--more than the cost of the refills. Went to my local Wal Mart to try to see if they could help. They went way out of their way to help me and eventually ended up giving me a gift card to cover the postage. Though I am happy with the purchase, and the excellent help I got from my local WalMart store, I am very disappointed in my on-line ordering experience. If you carry the toothbrush, why not carry the refills or be willing to send them site to store without shipping charges?
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