I got my first Gator 9.6v about a year ago because I found it on sale. I had been wanting a traditional hand vacuum for a very long time, because I have two cats, and they make small messes, and to tell the truth, so do I. I was SO happy I got this! It has great power for a handheld, even though it's not Dirt Devil's most powerful, it's easy to use, to clean out the waste, to keep clean, and to change the filter. Replacement filters are inexpensive, a bonus for someone on a fixed income. I ended up having a recharging problem with the first one after about 3 months, but TTI was happy to replace it with a new one, honoring the warranty, and the new one has been going strong for over 7 months now. These vacuums come with a very long warranty, and customer service has always been very, very polite and informative towards me, and seem like they want to make us happy with their products. If I can find this vacuum on sale again this holiday season, I'm going to get one for my dad, who has always loved to clean, even now that he's in his 70s. But he can't have mine. The best thing: it doesn't scare the cats, unlike my uprights. Maybe that's because they are bigger than it!