The price was right, cheap shipping helped as well. Delivery time was excellent, less than two days.
I have had bad luck with Dirt Devil products, namely vacuums, and have jumped ship to Bissell. So I was hesitant to buy this product, but user reviews prodded me to try it.
It seems solid, and not prone to handle and "part" breakage like the shark products I have tried.
It is easy to fill and heats very quickly, I had hot steam in no time. It is light weight, a must for me.
The pads are easy on, easy off.
My only two complaints...
The cap on the fill valve for the water tank is small, hard to handle if you have any disability. Also, it is tethered on a string so short you have to tug hard to line it up in the neck of the tank.
Second...the triangular steam head moves easily, but it needs more flexibility at the neck so you can twist the handle to round corners, go around furniture legs, or angle into corners, a swivel head like a swiffer or a dyson would be nice.
All in all, I call this a thumbs up product that could benefit from a few updates...a swivel head, a cord mounted higher up the unit and an easier to manuever fill cap.
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