Very pleased with the ordering, shipping, and pick-up service. Arrived (1) day earlier than expected. I have always used a charcoal grill; this was my first experience w/an electric grill. I am an apartment dweller and unable to use butane or charcoal. I found the size just perfect for my patio. Installation only took about 40 minutes, and the instructions were explicit. I grilled seasoned chicken breasts for the first time. I recommend before grilling, spray the grate with cooking oil to avoid meat from sticking to the grate. I was very happy to see the grill marks on the chicken. Next time, I will purchase some mesquite or hickory chips to add more flavor. I intend to grill chops, ribs and of course burgers in the near future. Clean up very easy. The view window is simply wonderful. I think the money I spent for this purchase is well worth the joy of me enjoying apartment grilling. Yes, I will recommend this product to any apartment dweller who loves to grill with less the hassle of charcoal or butane.
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