Customer Reviews

Hoover SteamVac with CleanSurge Carpet Cleaner, F5914900

Hoover SteamVac with CleanSurge Carpet Cleaner, F5914900

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<li><span style="font-weight: 700;">Hoover SteamVac with CleanSurge Carpet Cleaner, F5914900<br><br>Features &amp; Benefits:<br></span><ul><li><span style="font-weight: 700;">SpinScrub Brush Technology</span>&nbsp;- Multi-directional brushes surround carpet fibers to remove dirt at every angle.</li><li><span style="font-weight: 700;">3-Speed Brushroll Control</span>&nbsp;- High for normal cleaning, low for gentle cleaning, off for spill pick-up.</li><li><span style="font-weight: 700;">CleanSurge Control</span>&nbsp;- Fingertip control easily applies extra detergent to stains and heavy traffic areas.</li><li><span style="font-weight: 700;">Dual Tank Technology</span>&nbsp;- Separates clean and dirty water so you can easily fill, empty and rinse.</li><li><span style="font-weight: 700;">Heat Activated Drying</span>&nbsp;- Lifts and removes residual water from carpet fibers for a faster dry time.</li><li><span style="font-weight: 700;">Tool Mode</span>&nbsp;- Pauses scrubbing brushes to protect hard flooring.</li><li><span style="font-weight: 700;">8' Stretch Hose</span>&nbsp;- Provides instant extended reach.</li><li><span style="font-weight: 700;">No Belts</span>&nbsp;- Never change or replace or break a belt.</li><li><span style="font-weight: 700;">Removable Brushes</span>&nbsp;- Pop out for easy rinsing.</li><li><span style="font-weight: 700;">Powerful 12 Amp Motor</span>&nbsp;- Has all the power needed to get floors truly clean.</li><li><span style="font-weight: 700;">1 Year Limited Warranty</span></li></ul><div><span style="font-weight: 700;">Includes:</span></div><div><ul><li>Upholstery Tool</li><li>SpinScrub Powered Hand Tool</li><li>8 foot Hose</li><li>Trial size Bottle of Cleaning Solution</li></ul></div></li>
1-20 of 1296 reviews

Got out stains that have been there for years

I am SO happy with this product. I have borrowed my mom's Bissell Pro Heat 2x for the past year and used it a couple times and although the water I dumped was dirty all of the stains remained. I have 4 small children & I was ready to give up hope and hire pros to come clean my carpets. However, I decided to do some research and found that this was so very high rated, I decided to give it try. I am SOOO glad I did. It got out a couple stains that have been there for almost 3 years that I could NOT get out. I am one happy momma.

Cleaned up paint

SteamVac® Carpet Cleaner with Clean Surge® Model # F5914900. We scrapped up the excess paint. I used the stair cleaning tool attachment. I had to go over it multiple times and there were some spots where the paint was spotting and would not come up with just the normal passes. I used an Oxy clean spot removing solution on that area and then went over it again with the cleaner. To my surprise, it all came up. Good Job Hoover people.

Exactly what I was hoping it would be.

After the first use I have to admit that I'm impressed with this machine. It got rid of very old stains and was surprisingly easy to use. Used the attachment for the stairs which also did the trick. Can't beat it for the price.

This is a great product for carpets.

I bought one of these when I had carpeting installed in my living and dining rooms about 12 years ago. It is a fairly light colored Berber that I knew would need periodic cleaning. It did a great job and it is a one time investment that pays off over time. After a number of years of use, my daughter borrowed it for her carpet. After the third borrowing, I told her to keep that one and I replaced mine with this one. It has a couple of tools that the old one didn't have. The tool holder is very convenient, the brushes are removable for cleaning, and there is a stand alone brush that would be very handy for upholstery or stairs. The best part is that it removes most of the water and rugs are pretty much dry after 3-4 hours. It can be hurried with a fan but I have never found that necessary. I had good luck mechanically with the old one and expect this one to be just as reliable and trouble free as the old one. I have used the Hoover cleaning solution exclusively because it has always done a good job.


i as a rule never fill out one of these surveys. But this time I am making an exception. I had used one of these Hoover's several years ago, that I borrowed from a friend. And I had excellent results from that one. So I decided to buy a new one for me and my family.. The machine fit together very easily, right out of the box. The instruction manual is well written, logical, and easy to understand. It did a great job of cleaning my 25 year old carpet. We have an 8 room house. I followed the instructions and pre-vacuumed the carpets thoroughly. Even so, the steam machine bought up bucket after bucket of dark gray water, dust fuzzes and cat hair. It did an amazing job! Also used the upholstery tool. If you go over the carpet 4 times with suction only passes after 2 wet passed (2 up and 2 back strokes) it leaves the carpet practically dry! Hover got it right with this carpet shampoo machine. Plus I picked it up at a big discount at Walmart. I'm a happy camper. My only slight downgrade was with durability. The machine is all plastic. I haven't used it enoght yet to know it if is going to last a long time.

Great product for a reasonable amount

Since we have pets, a steamvac is needed from time to time, so rather than continue to rent them (if you can find them) we decided to invest as little as possible in a decent machine of our own. It worked like a charm, it took at most 2 fills of the tank to do an average room of short carpet (vs 3 or 4 for a rental machine). The drier on the machine had the floor dried in a couple hours, and the room smelled muuuuuucccchhhh better. Plus, I can clean a mess whenever I want and I don't have to lug it to and from a store. The only possible down side is that it is a bulky machine, which might be an issue for the more petite user, but it is lighter than it looks. As long as I don't break it, I should make the money back in half a dozen room cleanings. I did get the warranty, because I've found that I'm tough on machines and this is expensive enough to insure for a couple years (and who knows how rough a ride this thing got on the way to my house). For a effective machine that doesn't cost as much as a new room of carpet, I give this product a thumbs up!

Wow best investment ever

I did my carpets and furniture and Wow it looks amazing and more than worth the price. I was going to get the. Professionally done but decided to do it myself. I am so excited how great it looks. If you clean it and take care of it you won't be disappointed. I clean everything and let it dry on a towel to assure dryness. I recommend this cleaner to anyone!!!! I see Christmas gifts going out with this cleaner love love love it!!! Carpet looks New!!!

Nearly Perfect

I am really glad I purchased this. It is easy to assemble with the help of the instructional videos. Note: the hose is supposed to "snap" onto the back of the carpet cleaner for storage. We tried to get it to snap, using a lot more force than shown in the videos, but it wouldn't snap on. It was definitely in the right place and we tried for about 20 mins before giving up. I ended up tucking it under the cord when I wrapped it. Not such a huge issue that I would want to return it, but without securing it on my own, it would just fall off. Using it is easy. The clean water tank is easy to remove and replace. I like the measuring cup that serves as the cap to the tank. The clean water tank does run out pretty frequently. To clean my living room and dining room in my apartment I had to fill the tank with more water and solution five or six times. I wasn't going as slowly as I was supposed to and I followed the instructions of one wet pass forward and one wet pass backward. The solution they send you is not nearly enough. I am glad I ordered the 120 fl/oz container of cleaner (3.54 L). I used almost half just for the ground floor. The dirty tank and clean tank do not need changing at the same rate. The dirty tank is slightly bigger. It's easy to tell when it's time to dump it, but it might serve you well to do so when you refill the clean tank, even if it's not full. The ground floor took me about two hours, and that includes the time it took to move the furniture back by myself. The floor is not that wet when you're finished, especially if you do multiple heated dry passes. Slightly damp but it dried in two hours. Other than that I'm really happy with the results. There was a layer of sand and dirt at the bottom of the dirty tank when I finished, and the water was nearly black when I dumped it, and that's just from a year of nornal use with a dog, even though we don't wear shoes in the house! Would buy again - ten times over. No issues with leaking. I would not recommend letting it run while it's sitting upright, as the brushes will continue to spin and that particular spot of the carpet and it gets unnecessarily wet and sudsy. In the photo don't mind the square in the middle that looks darker, it's just a trick of light. Most stains were removed completely, and stubborn ones would come out a second time around.

Better than expected

Let me say first that I worked, as a mechanic, for a company that sold and maintained commercial carpet cleaners for four years. I read all the reviews before buying and chose the F5914900 because it seemed to have the best rating for the price. An inexpensive commercial unit is $1,000.00 so I thought I would give this a try. I am glad I did. I've already done our daughters home (4 kids 4 - 8 years) and our home (dog lives indoors) and this unit works very well. The separate solution and recovery tanks are a nice feature. It doesn't do as good a job as a commercial unit or as a professional truck mount but I didn't expect it to. It still does an amazing job. The suction is very good and leaves the carpets so that they were dry in about 4 hours on an 80 degree day. The stair tool works good too. I didn't rate longevity because I haven't had it long enough. There is a lot of plastic but it seems pretty durable and should do well if not abused.

Broke within a week

After reading reviews, and seeing some bad ones along with some good ones, I thought I'd take my chances with this steam cleaner. It was very easy to put together, and worked wonderfully the first time I used it. A week later, I attempted to clean another room in the house, and I have no suction. Reading reviews for this suggests that the lid wasn't locked on tight, or maybe the dirty water tank wasn't put in just right, or the front panel was maybe a little loose. After messing with all of these things for about an hour, and still no suction, I have decided I must be one of the unfortunate people to get one that just doesn't work. I will be calling Hoover tomorrow to see how easy it is to deal with them on getting it fixed/replaced, and, if that doesn't work, I will be returning the item to Wal-mart. I'll probably replace it with the same cleaner, as it seems hit or miss on getting one that works or not. Hopefully the next one will work without problem!

5 star cleaning!

I used to have same exact carpet cleaner in the cottage that I rented and my landlord had one. I used it to death and it always scrubbed the carpets so good! So now that I have my own place I bought me one of same exact kind and I love it! It cleans just as good as her old one did and I love that there are two tanks for clean and dirty water and if your scrub brushes ever get old you can just remove them and install new ones! I give it a definite 5 star rating!
We went to Walmart and purchased the cheaper version of this model cause this one was not sold at any of our locations. After four uses, the spin brush mechanism was damaged beyond repair. Hoover said to return it to the store for a refund, which we did. Ultimately, I decided to seek out this one or purchase it online and have it shipped to my house. It rated so much better on online reviews. Plus it has a spin brush attachment! A plus! I was not in any way disappointed. This one is much better than the cheaper version. The F5914900 was rated as the better steamer than all the other Hoovers, especially given how much more affordable it is. I've forever been a Bissell guy, but I was tired of it not sucking up all the water. Plus it just didn't smell clean anymore. In between returning the previous model and waiting for this one to arrive, I had to use my old Bissell. You could immediately tell the difference - both the smell and the dampness left in the floor after cleaning. So, I'm a Hoover convert. Still, though, its not very durable. The plastic is cheap and rough. And I can already see wear and tear on the scrub brush mechanism again. To help this, I began changing the depth setting to preserve the life of the brush mechanism. I would definitely recommend this product to everyone!

Works well on high traffic areas

Very pleased with this carpet shampooer. It maneuvers well. Doesn't leak. Starts up well. Did a superb job. Suction was superb. Clean water container was easy to unload and fill. The only thing I didn't like was the cap closure. It didn't seal. When laying the shampooer down for a long time, it is best to take off the clean water tank. otherwise, there is a slow leak. The hand-held worked very well on my stairs. I love the spin-scrub feature and the suction feature. Dries within hours. Cleaning up the machine was also very easy. I like the removable spin brushes though once removed, one does have to reach in and pull out residue dust/dirt. But it is nothing to complain about. All-in-all, I would recommend this shampooer. I had also tried the Max Extract Hoover. That one was a disappointment. Cheap materials, didn't start, and the clean water tank leaked onto the floor via the machine before it was even turned on. I returned that one, then bought this one. I also bought the additional store warranty.

Great carpet cleaner

I have used this carpet cleaner twice since I purchased it. It is so easy to use. Much more simple than others I have had. It cleaned my terribly stain cream colored carpet very well. I have 3 boys who have destroyed the carpets in the house. There where juice stains and soda stains on the floor and the steps where terrible. This carpet cleaner did a great job on everything. I couldn't believe how much better the carpets looked. My Mom came to visit and noticed the stairs as soon as she walked in the door. The attachments for stairsare easy to use as well. Doesn't seem as heavy as other cleaners I have used. Great cleaner, great price. I purchased this after using the same carpet cleaner as t my friends house. She is very particular and her carpets looked great too.

Hoover SteamVac

This is the third SteamVac I've owned over a 20 year period and they all work well for the money. I use it both in my house and my RV, which both are fairly clean environments with one cat and two kids. The biggest fault with these units are the spin brush assembly needs removal and cleaning after use or the drive gear will fail.

Works great and easy to use

For the money, this is a great buy. It was easy to get ready and very easy to use. I would almost compare it to a RUG DOCTOR except that the retaining and the cleaning solution tanks are a little smaller. One full tank of cleaning water will do a small bedroom. I was amazed at what I pulled out of the carpet with this cleaner. The accessories were also very easy to attach and use. The only thing that I discovered is that on a couple of occasion, after emptying the dirty water tank and reinstalling it, I had no suction. I discovered that the cover to the retaining water was not properly aligned and did not provide a good seal. That resulted in not having any suction. It is a little tricky to realign the cover. Some of the rubber seals may have come out of their groove and need to be reinserted. That is it, once the proper seal is realized, the cleaner works as advertised.

steam vac

Works great other than the flimsy gasket that just sit in a track and come right out. It is a thin cord not a regular gasket. I glued it in. If it doesn't seal it won't suck good. Also had to improve hose attachment holder that wouldn't hold. Other than that it works great. Would be a 5 star if not for these minor design flaws. Pays for itself after 1 cleaning.


The cleaner leaked as soon as the water/soap container was installed. Assembled 3 times and still could not stop the leaks. Call factory and was told to return it. Also looked like it had been repackaged. There was no cardboard under the cleaning head that was to be removed before used as the other Hoover I pick up at the store.

Hoover SteamVac

I generally get my carpet cleaned every 12-18 months, depending on when I could afford to have it done. This time I chose to buy a carpet cleaner so that I could maintain my carpets better, at a more affordable cost. I chose this particular model due to the reviews & a rebate from Hoover. This is my first experience with a carpet cleaner & I have been very satisfied with the results. Because it had been over 1 year since the last cleaning, I did my carpet twice this week to get out the dirt & stains. Each time, the used water tank held black water. The assembly of the machine went well, although the tool caddy in the back had more slots than I had accessories so it was confusing. The use of & cleaning of, the machine has gone well. Only time will tell for the continuing performance but I currently have no regrets for this purchase.

Faulty part

Maybe it's not fair to give a review at this point, because I haven't been able to use this item. Step one is to put on the handle and use the two bolts provided to secure it. The handle does not go on all the way even using more force. So, the occasion that I was preparing for by cleaning the carpets didn't happen. I was also hoping this would help with my allergies, but all I've gotten is tired and disgusted. This item had good reviews, but this time I was disappointed. I hope they will let me return it in the store.
Hi! Before you consider returning your carpet washer, email me direct at I'm sure we can help. Thanks!<br /><br />-Ian<br />Hoover Customer Care
Electrode, App-reviews-app, Comp-411326176, DC-prod-cdc03, ENV-prod-a, PROF-PROD, VER-15.6.2, SHA-08209e60563c044308f6dd07a40c4e4ac8afc772, CID-