Let me start by saying, i'm an 8 month pregnant mother of a 2 year old, a 200 pound English Mastiff, a labrador/husky (puppy) mix, 2 cats and the wife of military husband (and his buddies) who are FOREVER dragging their dirty boots in the house!
So, i am by no means the type to just buy a large product that i want to last without doing weeks of research first. Since day 1 of looking for a carpet cleaner this product always came out as #1 choice of most. I read a lot of positive reviews and a few negatives. Most negatives were: feel cheap, 50/50 chance that it's broken out of the box, won't suck up water, hard to remove tanks and hard to put together... I am here to say that it probably won't be broken out of the box if you ensure that it wasn't a return (hint: you can tell if the cardboard on the box, UNDER the tape is already ripped off and replaced with new tape). It was SOO easy to put together..a few clicks, 3 screws and voila...and i'm a very small girl who is VERY pregnant (the hardest part of putting it together was maneuvering it around my giant belly!). It sucked up the water GREAT....i was actually disturbed as to what i was walking on once i saw what i poured out of the "recovery tank". I won't lie, i wasn't too thrilled about how ugly/cheap looking the floor model was, but i thought "hey, if so many people love it...it has to work! and the others feel just as cheap but because they're vibrant colors and not gray, they look durable"...well, i pulled mine out of the box and it felt solid as a rock! just as a good as my vaccuum (hoover wind tunnel) and hoover has actually upgraded and made it look more appealing to the eye :). The water/soap tank are SO easy to remove and fill (one pull of a lever), and the recovery tank just needs you to recline the top half, turn out two clips and it comes out!
Also, just throwing this out there, noise-wise: definitely couldn't use it while my daughter naps upstairs, but it's only slightly louder than a vacuum... so maybe she's just a light sleeper! haha! and it maneuvers just as easily as a vacuum as well, not too heavy (like i said, i'm a small 8 month pregnant mother...so you can imagine how worried i was about this being difficult!)
I AM SO HAPPY that my WHITE carpets actually look better than they did when we moved in. (They were professionally cleaned by a military hired cleaning service...so they were pretty darn good looking...but even better now! woo!)
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