There are a lot of great things about this pan. The non-stick works like a charm. It is easy to clean with hot tap water, a sponge and no soap, and the nonstick surface is very durable. The pan is well-balanced and the bottom heats evenly. But I have owned two of these and they both developed the same problem after a few months of use: the bottom of the pan is no longer flat. Instead, the bottom of the pan bows upward a good quarter inch as measured at the center of the pan. This means that the small amount of oil you use will collect at the perimeter of the pan and leave the center of the pan high and dry. I thought maybe the first pan was a fluke, but since it happened twice, I thought it must be a design flaw. I called T-Fal customer service for warranty. The representative immediately asked me how high a heat I used it on. I was honest and said up to medium-high. T-Fal said the pan is only good up to medium heat and that medium-high will cause the pan to warp. I re-read the warranty that came with the pan, it specifically said that "High" heat would damage the cookware. So T-Fal would not honor the terms of their own written warranty and I am shopping for a different brand of pan from now on. Talking to their representative, I had the feeling that I was not the first customer to have this complaint.
Was this review helpful?
Thank you! You have successfully submitted feedback for this review.