I will start off with saying that we love this MP3 player. My son received it as a gift and hasn't put it down since. We are able to load the songs, pictures and movies with ease. I am very happy that it is what we were hoping for as I don't have the money to go out and spend on ipods for a child. I really don't have any major complaints about this player, but there are a few things I will comment on. It froze up once due to my error. I thought I could load songs and then go straight to charging mode, not the case....so it froze, but I was able to reset it just like the book said and luckily all his stuff was still in the player. (so yay for the reset button!) For some reason the time and date keep changing on the screen, but when you go to settings it shows the right time and date *shrugs* I dunno. When you go in to see the system information it says mp3 players owner name.....(something along those lines) however as of yet I have not figured out how to personalize it and put my son's name. Now here are my biggest concerns: The Arcsoft software that came with it does not work for download! It said you can go and download straight from youtube, myspace, etc...we were looking forward to this feature, it doesn't happen. We always get the download failed message, I have done everything that help has said to do as well as what other users with the same problem has done and nothing works. We have not tried to upload anything directly to youtube or facebook with the software so I can't comment on that, but the downloading does not work.
The converter that is included with the software does work well. I converted 3 movies with it to add to the player and it converts it pretty easy and fast so I am extremely happy with that. Just wish we could download with the software so no conversion is needed. When you purchase this product from walmart.com, it DOES NOT come with the AV cables, we were excited over putting it on the tv, but there were no cables in the box. I thought maybe it didn't come with the cables and I was mistaken, but after looking back at the product page online, it says it is included in the box. I will be calling to question this on Tuesday. You can't listen to the radio without the headphones as they serve as the antenna, it isn't a major problem, but he likes to utilize the built in speaker. I am not sure if we can use other earbuds or not, but will try later this week. Other than that *knock on wood* we have not had problems or concerns with the player and it works great. It has nice sound and picture and the battery life is pretty good. My son had it on and playing from around 4pm yesterday until about midnight. That whole time was playing music, taking video and pictures and he watched 3 movies on it. The battery still had not died completely, when we charged it before bedtime, so that is a plus. I am really happy with this product and would definitely recommend it to friends and family. I will just recommend to not even try downloading with the software as it just causes frustration.
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