I received the Chillow as a Christmas gift. I would rate this as zero stars but that is not an option. I am completely disappointed in this product and feel that it was totally misrepresented in the TV commercials. Not once does it mention that it must be filled with water. If I had known this I would have suspected that it would be a disaster. Not only does the Chillow not stay cool, but it leaks. The minute I read the setup instructions I was skeptical, but decided to give it a fair try. I followed the instructions to the letter and after about 45 minutes to an hour it had warmed from the heat of my head lying on it, which was disappointing. I flipped it to the other side but it seemed that it was warmed all the way through. I put it aside and it did seem to cool off after a while, but it's not practical to have to put it aside and let it cool on the hour. The worst part however, was when I discovered that it had (while I was not even using it so no pressure was on it) leaked all over my bed. The plug was still securely seated and I inspected it carefully for holes, but there were none. The leak was coming from the plug. Now tonight, not only will I still be too hot, but I will be wet as well. Thanks a lot, Chillow. This product is a total waste of money.
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