Product is normally good, original mfg part. But since Brother, itself, recycles, sometimes you may get a bad cartridge where the toner leaks all over inside th printer. Service and delivery from Walmart was excellent. The price is about $30 less than office supply stores. I always order in advance so it's on hand when I absolutely need it. When I placed the order, was told it would be delivered the following week. Surprise! It was delivered the following day.
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