I have bought 2 of these things for my son and both had the same issue. After about 2-3 months of careful used, the zipper on one side starting not working. So, we just used the zipper from the other side. But, that only worked for a few weeks, then niether zipper would actually close the backpack when you zipped it. I bought another one, thinking that the one we had before was just a "lemon". I WAS SO WRONG!! It started doing the exact same thing after just a couple weeks. I will never buy another one of these products and it has made me a leary of buying any wal mart back pack.
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