I bought the Dirt Devil Extreme Power Stick Vac BD20040RED for use on the kitchen's tile floor. The very first time vacuuming (after 24 hour charge), I used the FLOOR level and found that it was not strong enough to pick up small particles. Each time after that, I had to use CARPET level, sometimes had to roll multiple times in order to get crumbs sucked up. In less than 3 months after purchasing, the high pitch sound dropped within minutes of turning on. Called Dirt Devil, told me to drain battery completely and recharge. This worked for the first time. Then drained again several times after that in order for the battery to fully charge, to no avail. Now 10 months after purchase, the battery is completely dead and does not charge at all.
At the same time, I also purchased a Dirt Devil BD10045 Cordless Hand Vac for use at the business to vacuum dust in the display cases, same problem with the battery. I now have 2 non-functioning Dirt Devils collecting dust. I am done with Dirt Devil.
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