First the Ooma installed very easy between the cable modem and router without any noticeable internet speed degradation. The product is well built, the customer service has been good, the voice clarity and volume are excellent. There are a couple of issues however. There is a small 1/4 second or so latency like when you see satellite interviews on TV, not quite as bad as those but it does lend to overtalking the other person because of the delay. Because of this, we decided to keep it to replace our long distance carrier only but have not moved our main line over to Ooma yet. Second, I took internet speed benchmarks using speedtest.net before installing Ooma then after when not in use but turned on, and during a phone call. As mentioned before, there is not internet speed degradation when dormant, I get 14ms latency, 20 Mb/s download, 4 Mb/s upload over cable internet. However, during a phone call, the results have been consistently lower, I still get 14ms latency (ping), but half the download speed, 10 Mb/s and much slower upload speed, 0.25 Mb/s. I don't notice a real difference in general internet usage like reading a news site, but I wouldn't want to be doing large uploads like sending pictures, etc during a Ooma phonecall.
Was this review helpful? (9) (0)
Thank you! You have successfully submitted feedback for this review.