Hi, JP. I am sorry the Custom Plus 3 razors didn't seem very sharp. I am sure this was quite frustrating and I am glad you have taken the time to share your feedback with us. We work hard to make sure you receive our products in the best condition possible. With that being said, we would like to learn more about your experience, so please give us a call at (800) 445-5388, M-F, 9 am to 6 pm, EST.