Item was packed well for shipping, but even so - one of the welds was broken on the side handle (we glued it ourselves at home), and a gouge was in the lid (not hugely noticeable, but it's there). Neither were deal breakers, but...still disappointing. Also the color was completely off and didn't match the other items in my living room, I ordered the mission oak and it was more cherry in color than oak. Guess I'll keep it because it's put together now and would be a pain to return, but am putting it in a completely different room than intended.
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