I was so excited to buy this for my Mom. She has a Danby chest freezer that has worked perfectly for almost 15 years. Since I figured this was a great brand, it was exciting to see how happy she was. We unpacked it after calling a couple of strong neighbors to help get it in the house (it's heavy). We read the instructions (pretty basic), loaded some dishes, hooked it up to the kitchen faucet, plugged it in, dialed the desired wash mode and pressed the on button. For nearly a half hour, it stayed on pre wash, we reread instructions thinking we did something wrong. We tried again. It stayed on prewash again. Meanwhile, we had no idea that the faucet adaptor was shooting a thin stream of water all over the counter top. We tried it again. After two and a half hours of trying to wash a few dishes (which could have been washed by hand in a matter of minutes) we were ready to pull out our hair. Needless to say, something was wrong with the wiring, apparently, and those strong neighbors came back to load it back into the pick up. It went back, my Mom was so dissapointed, and it killed me. Hello Sears, gonna check out their dishwashers. This really was a dissapointment as it was a Christmas gift for her. Maybe we just got a lemon and others would be okay, but, once burned, twice careful. If you buy one, hope it works better than this one!
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