Upon never owning, or knowing anything about an embroidery machine I researched the Brother pe 770 online. It won the consumer digest award for2016. I purchased one,the end of December 2016. Customer service at brother is wonderful. Edna gave me the link to u tube, Cynthia supplied me with instructions on how to register and download additional patterns from I embroidery. I found the videos from Vince Acuri, and Kandi very helpful. I can finally personalize baby quilts, gifts for my grandchildren, and even pets! I absolutely love and am thrilled with being able to own this machine. Thank you Brother for manufacturing an affordable wonderful machine, that even a grandmother can learn to run. I am having the time of my life! I am so happy I took the time to understand all the functions before starting to embroider. The results and capabilities are amazing.