I purchased this router from Walmart.com, same day pick up... I was never notifyed by my selecton option to receive a text allert that the item was ready for pick up *same day*(otherwise would be retuned to stock and customer would be refunded in full)...BUT....once calling the store, I spoke to a manager who promptly resolved the issue and was awaiting my arrival for pick up because it was close to the deadline for same day pick up (48 hours), which would have been returned to stock & $$ refunded to my account. Once I arrived at the store the manager gave me a gift card for my inconvenience and sent me on my way. This router IS VERY NEW USER FRIENDLY !! and my purchase decision was based on compairing reviews from this product to others at many electronic stores on line. The installation process, VERY SIMPLE ! keep in mind ..... when you are following the directions on the installation wizard when SETTING UP your router (this is when you are instructed to follow the instillation wizard window prompts): THE NETWORK NAME = the association YOU WANT RECOGNIZED AS YOUR WIRELESS NETWORK when accessing via your wireless devices ( itouch, iphone, ipad, laptop, etc.)....THEN........ THE NETWORK SECURITY KEY = the associated PASSWORD you WANT TO USE when logging onto your wireless network, to access/unlock the wireless service, when using your .... ex: ipod, itouch, iphone, laptop, etc. so you can use your wireless internet via this router. I had to call LINKSYS to have my password changed because the password had DEFAULTED TO A crazy cluster of letters, numbers that were case sensetive (definately my fault because I am not aware of computer ingo). Linksys was very helpful and walked me through the steps to change my access password and the issue was resolved !!! I am a happy customer with both Wal-Mart (because the effort to correct the problem was greater than the inconvenience itself) and the product thus far has been working and exceeding expectations !!! WOULD DEFINATELY RECCOMEND TO ANYONE WHO IS HESITANT !!! IF I CAN GET THIS UP AND RUNNING, ANYONE CAN !! LOL :)....REALLY !!
Was this review helpful? (6) (1)
Thank you! You have successfully submitted feedback for this review.