I use my printer on a daily basis and had no problems for over 6 months until recently. Bought two new ink cartridges to replace my old ones. After about a week of use on the new cartridges, straight lines turned into a wavy pattern. Now remind you I've purchased several new ink cartridges for this machine in the past and never had this result. After trying to read the guides, I called a helpful support tech who walked me through the process. After using up both ink cartridges for maintenance, to no avail, I was told it could be the ink itself. Went out on good faith to purchase two more ink cartridges, SURPRISE, same thing! So I called again and was told it was due to heavy use, which I could understand, and to purchase a new printer. Now after just 20 days of having the new printer and being the only one to use it, I'm having the same problem with the stock ink. Bought new cartridges and went through the process again to no avail again! I'm taking back the printer and upgrading to a better model. I would hope you'd do the same to save you time and money!
Was this review helpful? (5) (0)
Thank you! You have successfully submitted feedback for this review.