The fresh ground bean grind sticks to the bottom/sides of the plastic cup that holds the ground beans, so that the grind doesn't all come out, without shaking and making a mess, when pouring to a coffee brewing cup or a french press; the cup doesn't not fit well, it has to be pulled awkwardly to come out; the lid of the grounds holding cup doesn't snap into place, so it falls off; the shape of the holding cup is awkard, the timer is unnecessary and gets in the way of process...it looks cool but doesn't work....now a bean that wasn't roasted long enough is stuck somewhere in the grinder, which is not accessible, so the unit is not working, and has to go back to the factory - fortunately, I bought it on walmart.com, so a return for refund should not be a hassle.
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