I've had 2 previous WindTunnel canister vacuums. Each of them lasted a long time & I LOVED them. Bonded with them right away. I use my vacuum daily (I live with a parrot)& was bummed when my vacuum died. I used it for over 10 years so I guess it was time. I'm mad at myself for not taking the time to check this new one out before I purchased it. Since I loved my last 2 I figured it would be just as good if not better. Boy, was I wrong! It may be a bit lighter in weight but it seems to be made of very cheap, easy to break material. The tools (if you want to call them that) are too small & there's no on board storage for the powered hand tool & the hard floor head. My last vacuum had all of those attachments, they were all a reasonable size, they were all stored on board, & they were contructed out of better quality material. The hose was sturdier on the old one & I view the telescoping wand as another thing to wear out/break. Unfortunately, I used the vacuum so I can't return it ~ My bad... Hoover, you cheaped out & let your long time customers down ~ Your bad... This is the last Hoover I'll own. Next time (with the lack of quality this one has, I'm sure it won't be long)I'll buy something of substance that shows some pride in manufactuing, not cheaping out to maximize profits. That path just lost you a long time customer. [$] should get you a lot more than this!