I've owned this stick vac for 8 years and encountered my first issue today. The latch on the dust cup broke. That's pretty outstanding value for 8 years of service. I've used a million stick vacs and this one sinks them all. The cordless ones are overpriced junk. This one out powers them all, you don't have to replace batteries and for the money it's the best price. However, if you are looking for a cleaner that deep cleans, takes a lot of abuse and is not maintained according to the instructions, forget it. This is a light duty machine that is great for general dusting and quick pickups, particularly on hardwood floors and light rugs. If you're going to treat it roughly, you need to get a commercial grade machine.