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Customer reviews & ratings

4.6
Average Rating:(4.6)out of 5 stars
339 ratings
63%Recommended(172 of 269)
5 stars
257
4 stars
48
3 stars
15
2 stars
6
1 star
13
5 stars
257
4 stars
48
3 stars
15
2 stars
6
1 star
13
Most helpful positive review
Average Rating:(5.0)out of 5 stars
Good performing TV and a good value for $$$
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Purple patches on my screen!
just after the 2 year mark, my samsung tv started producing purple spots/patches throughout the screen. it started with one, then two, now they cover half the screen, when i called samsung customer support they simply said i was out of luck as i had just gone over the 2 year mark, and that there was nothing they could or would do. i did some research and a lot of people have reported the same issue with the same outcome, which i simply find appalling for a brand like samsung. i've had samsung tv's for quite some time, but after this horrible customer service experience, and the poor quality on this set, this will certainly be my last samsung tv.
Most helpful positive review
Average Rating:(5.0)out of 5 stars
Good performing TV and a good value for $$$
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Purple patches on my screen!
just after the 2 year mark, my samsung tv started producing purple spots/patches throughout the screen. it started with one, then two, now they cover half the screen, when i called samsung customer support they simply said i was out of luck as i had just gone over the 2 year mark, and that there was nothing they could or would do. i did some research and a lot of people have reported the same issue with the same outcome, which i simply find appalling for a brand like samsung. i've had samsung tv's for quite some time, but after this horrible customer service experience, and the poor quality on this set, this will certainly be my last samsung tv.
<li>Diagonal screen size: 48.5"<li>Refresh rate: 60Hz<li>Backlight: LED<li>Smart Functionality: yes<li>Inputs (HDMI/USB): 3/2
339 reviews
Average Rating:(5.0)out of 5 stars
Verified purchase

Good performing TV and a good value for $$$

Helpful?
Average Rating:(5.0)out of 5 stars

Great TV - Own 2 "Curves" now!

Verified purchase

Bought the 65" Samsung Curve 2 years ago and decided to add this one to my bedroom. This 49" version fit the bill perfectly.

Easy set up and instructions.

I have both on Alerted TV Swivel Stands 21-Inch. These are awesome and hold the TV's steady as they allow you to swivel them.

Helpful?
Average Rating:(5.0)out of 5 stars

Great picture quality

Verified purchase

I purchased this TV about 6 weeks ago for a fantastic price. I'm so glad I did. I have been looking at curved TV's for years, but found them so over priced. I love this Samsung 49" Ultra HD curved TV. I love the fact that it's a smart TV, no more having to use a blueray player to access the internet. It connects quickly and responds effortlessly to the internet. This TV has a fantastic picture. The colors are so bright and vivid and the blacks are deep and rich. The sound quality isn't bad, but I will still get a sound bar since the speakers are in the back, I don't think you can even find a TV with front speakers anymore. I read some reviews that the remote and setting up the TV was difficult. No problems here. I thought it was quite easy. All-in-all I'm so pleased with my purchase.

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Average Rating:(5.0)out of 5 stars

Everything I wanted--within 4 hours!

Verified purchase

I was delaying this purchase until my ceiling was painted, then I tore my ankle and given bed rest. Ordered it online, ready for store pickup in 4 hours, and in my bedroom corner it sits. I love it!! All my apps paired easily via tablet and I can watch Amazon Prime, Hulu, TV, YouTube with a few remote clicks. Using only a $10 indoor antenna gets me a beautiful picture. Be sure to adjust your settings for sound so you won't need a separate front speaker. To pair with a Bluetooth headset look under Speaker for a list of devices.

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Average Rating:(4.0)out of 5 stars

Love

Verified purchase

This is our first smart TV & we love all of the features it offers. The only thing about the curved TV is it has a slight glare if a light is shining on the television (example a lamp) otherwise we love it. It allowed me to buy a bigger TV than I previously could have being it's in a cabinet & opening is only so wide.

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Average Rating:(4.0)out of 5 stars
Verified purchase

Glad to finally have his in place an working. We normally would have bought this at our local club but we were unable to do so. We ordered this item on line during the recent one day sale. It took an extremely long time to arrive. That has been the only negative. Love the picture!

Helpful?
Average Rating:(4.0)out of 5 stars

Example: Great features!

Verified purchase

a few weeks ago I'm not tech savvy so had to call Samsung support to help me set it up remotely. The picture is great and life like, I still can't figure out how to adjust the sound it's either at 20 or mute when I press the volume button. Still fresh haven't had time to figure out everything due to my work schedule. I'm loving it.

Helpful?
Average Rating:(3.0)out of 5 stars

Great till it becomes junk: Curved screen fragile

Indeed it is great tv and OS is very fast. But curved screen is very fragile. A soft toy touched(or hit in other-words) the screen, thats it. If it is not curved TV, I felt that screen would have survived very easily. Though I have protection plus plan for this TV, samsung is not ready to replace the screen as they claim it is physical damage. However there are no physical crack in the screen but got big think lines. So beware of the curved TV screen quality(in general) before you make purchase. I was ready to purchase screen from my pocket but it is very expensive and almost same price as TV.

Helpful?
Average Rating:(1.0)out of 5 stars

Purple patches on my screen!

just after the 2 year mark, my samsung tv started producing purple spots/patches throughout the screen. it started with one, then two, now they cover half the screen, when i called samsung customer support they simply said i was out of luck as i had just gone over the 2 year mark, and that there was nothing they could or would do. i did some research and a lot of people have reported the same issue with the same outcome, which i simply find appalling for a brand like samsung. i've had samsung tv's for quite some time, but after this horrible customer service experience, and the poor quality on this set, this will certainly be my last samsung tv.

Helpful?
Average Rating:(1.0)out of 5 stars

Screen had a black line after a week

Bought this tv a week ago and it has a black line running down the screen. The picture was great when it lasted I can say that much, but I’m beyond p****d it only lasted a week.

Helpful?
Average Rating:(1.0)out of 5 stars

Arrived broken

Verified purchase

I stayed up till midnight to order this TV from Sams.com during their recent One-Day Sale on Aug 5th. because I didn't want to chance it being sold out before I could get to an actual Sam's store. Big mistake!! It arrived several days later via FED EX with the entire screen cracked--looked like a huge spider web! And by this time, of course, the TV had completely sold out. Needless to say, I was extremely disappointed...now I have to start my search for a reasonably-priced TV all over again!!!

Helpful?
Average Rating:(4.0)out of 5 stars

Great value

Verified purchase

Was going to write a detailed review but decided to bottom line this instead.

Pros- Set up is pretty straight forward. LOVE the smart remote! Do not have to use the remote from the cable provider.

Cons- Have to agree with other reviewers about the sound quality. It is really lacking. Tried multiple adjustments and the sound is still weak and "tinny" (is that a word?). Even tried using my sound bar and woofer but taht would require an additional remote and I am trying not to use multiple remotes. I'm not giving up yet. If I can improve the sound I'll be completely satisfied.

Bottom line- great value for the price but has some limitations.

Helpful?
Average Rating:(5.0)out of 5 stars

Great TV!

Verified purchase

Decided to try a curved screen TV, and I’m very happy with my decision. The curved screen draws you into whatever you are viewing. It’s almost like adding another dimension for your viewing pleasure. Samsung is a highly reputable manufacturer who provides a clearer, brighter picture. Sound quality is excellent. Sam’s Club pricing makes it a great bargain! Extremely pleased with this picture.

Helpful?
Average Rating:(4.0)out of 5 stars

Excellent Purchase !!

Verified purchase

I brought this TV around 3 weeks back and the experience has been amazing. The delivery box was in good condition and the set up was pretty easy. I was a little concerned about the Curved screen but the experience has been flawless until now. Voice based command feature is pretty cool especially for apps like You Tube. Overall I am satisfied with the purchase until now.

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Average Rating:(5.0)out of 5 stars

My favorite TV so far

Verified purchase

We bought this on the One Day Sale a little over a week ago, at a good price. It has the clearest picture we've ever had on a TV. I like the curve, it fit perfectly in our entertainment center. It was pretty easy to setup. The remote control is even curved. It's very different from any remote we've ever had, you can talk to it, telling it what you want to do. The one thing that could bother some is that it picks up reflections of windows.

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Average Rating:(5.0)out of 5 stars

Best TV I have ever owned

Verified purchase

I selected this TV when I decided to upgrade to 4K Ultra HD. Sams Club had it on sale for a great price and I purchased it. The size is perfect for my living room and the picture is perfect. When I searched the reviews before I purchased it, the Samsung MU6500 series had some of the best reviews of all of the 4Ks in that price range.

Helpful?
Average Rating:(3.0)out of 5 stars

Fair to Middeling

Verified purchase

Bought this online. Instead of shipping this from a local Sam's it came from the East coast which meant it took longer to arrive. Picture is great. Sound doe not project out into the room as it in the back of the TV and projects on the wall behind the TV, Bad design. Need tp purchase auxiliary sound to project out into the room. More money which should not be necessary. Instructions are incomplete, and not detailed, Remote could be more user friendly

Helpful?
Average Rating:(4.0)out of 5 stars

Clearest picture!

Verified purchase

First of all, the picture is a amazing, easy to set up and use. It works more like a computer to access menus, apps and inputs. You will want to calibrate this unit! Buy a calibration disc it is well worth it! There is a bit more glare on this tv than a flat screen. The picture distorts if sitting at too wide of an angle! For the price I got it for(under $500) I feel it was a steal!!

Helpful?
Average Rating:(3.0)out of 5 stars

Sound

Verified purchase

I purchased this on cyber Monday because it was a great deal. Unfortunately, you also need to purchase a sound bar for it, because the speakers are located in the back. I purchased a sound system for it and it was supposed to be a wireless hook up. Had to purchase a cable for the system to hook up to the tv. If I had known that, I wouldn't have purchased the tv. Good picture quality though.

Helpful?
Average Rating:(4.0)out of 5 stars

Great set cheap remote

Verified purchase

I now have three Samsung UHD TVs. The other sets have great remote controller, this one is a really cheap remote. The other remotes are point-and-click this is not.the others are flat screen..great pictures.This takes some getting used to since if you sit directly in front of it at times there will be a reflection of light. Picture quality is great however

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Electrode, App-reviews-app, Comp-d8129300-c8e5-4743-a688-4e7e94ebbb84, DC-eus2-prod-a2, ENV-prod-a, PROF-PROD, VER-22.4.3, SHA-f7d5d773c4aed1253b9c82c04fa4514d41e2f133, CID-