I was a bit disappointed that the pillow top was so flat, since I was expecting a bit more fluff. Though I guess I shouldn't have expected too much due to the economical price. Get a more expensive one if you want an actual pillow top. Still, it makes the mattress more comfortable, so I got my money's worth.
The most unexpected aspect is that it doesn't fit the mattress very well. The pillow top itself does, but the sides are very loose, so it's not a firm hold at all. It looks sloppy on the mattress.
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