i bought the mj so that i could drop my landline and still get good phone service through my internet,(which i was already paying for, so why pay twice?). BAD IDEA! No local numbers available to begin with, so my neighbors, friends, and family pay a long distance fee everytime they call me; Nothing but trouble when attempting to dial another phone; rarely even get a dial tone; if it actually dials the #, the quality is pathethic! Can barely hear the other party and they can barely hear me; in addition, the line makes loud crackling and popping noises into our ears and then goes blank for a few seconds. Forget customer service; it doesn't exist. Nothing is wrong with my computor, router, server, or brand new phones. It's the product, itself. I would return it,but the box and reciept went out into the trash before I tried out the mj, (which is where the Magic Jack is going). The only magic about this Magic Jack is if I ever could actually talk to someone while using it! I would never reccomend this product to anyone, except to a couple of people that I really dislike.
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