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Customer reviews & ratings

Average Rating:(3.3)out of 5 stars
5 stars
61
4 stars
21
3 stars
28
2 stars
18
1 star
38
Most helpful positive review
37 customers found this helpful
Average Rating:(5.0)out of 5 stars
Pretty
Its very pretty , the chairs are small, so if you are a big person .. not for you ,
Most helpful negative review
70 customers found this helpful
Average Rating:(1.0)out of 5 stars
IKEA is easier to assemble
Let me start by saying, you get what you pay for! Pros: It's pretty! (That's it) Cons: 1)The holes are not aligned correctly 2)I was short 6 screws, which in turn made it unstable 3)The longs are not and even height, so when sat upright it wobbles 4) the holes for the screws for rusting to the point that I went to my car and got the "WD40" I've assembled IKEA furniture faster and more accurately than this. I feel the only reason I managed to even complete the assembly is because I'm a pretty handy woman and have extra screws,washers and a hole drill kit. So, no o will not recommend nor purchase from this company ever again. I'm actually going to just donate this set and shop around in person.
Most helpful positive review
37 customers found this helpful
Average Rating:(5.0)out of 5 stars
Pretty
Its very pretty , the chairs are small, so if you are a big person .. not for you ,
Most helpful negative review
70 customers found this helpful
Average Rating:(1.0)out of 5 stars
IKEA is easier to assemble
Let me start by saying, you get what you pay for! Pros: It's pretty! (That's it) Cons: 1)The holes are not aligned correctly 2)I was short 6 screws, which in turn made it unstable 3)The longs are not and even height, so when sat upright it wobbles 4) the holes for the screws for rusting to the point that I went to my car and got the "WD40" I've assembled IKEA furniture faster and more accurately than this. I feel the only reason I managed to even complete the assembly is because I'm a pretty handy woman and have extra screws,washers and a hole drill kit. So, no o will not recommend nor purchase from this company ever again. I'm actually going to just donate this set and shop around in person.
<ul><li>Sturdy frame ensures sturdiness and stableness of the set</li><li>Wrapped with weather-resistant and hand-woven rattan</li><li>Thick and comfortable cushions with removable cover</li><li>Thick tempered glass for safety and durability</li><li>Curved armrest and backrest provide comfortable experience</li><li>Pad under bottom is anti-slip and protect ground</li><li>Set with concise appearance can be placed indoors and outdoors</li><li>Easily assemble according to instruction and installation video</li></ul>
166 reviews
Average Rating:(5.0)out of 5 stars

Pretty

Verified purchase

Its very pretty , the chairs are small, so if you are a big person .. not for you ,

Helpful?
Average Rating:(4.0)out of 5 stars

Nice

Verified purchase

It was shipped to me pretty quickly after purchase and it looked very nice once put together. It takes quite a long time to put all the pieces together but isn't too hard to do. My only complaint is one of my chairs had the pieces not cut out correctly which made it where the screws on the sides wouldn't go in all the way but is still sturdy enough to use. I'd definitely purchase this item again.

Helpful?
Average Rating:(3.0)out of 5 stars

Very mediocre

Verified purchase

The set was smaller than I imagined. Should have paid more attention to the dimensions. The cushions are pretty cheesy, but can be recovered to look nice. Dont like the way the glass just sits on the table, anchored with suction cups, which plainly show. Also the table wobbles and I have to glue a shim under one leg to level it. However, for the price, the set will be functional. I might say that the frames seem sturdy, which is very important.

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Average Rating:(3.0)out of 5 stars

Love it but would not purchase again.

It took three weeks after the purchase date to receive this set. The set is DIFFICULT to assemble. The directions are subpar and the holes for all the screws do not line up. I'm talking inches off from each other. I was still able to put together the whole set but there is at least 50% of the screws not in place simply because they do not line up enough to place a screw in. It feels sturdy enough. Now that the set is put together and on our back deck, I do love it. It's the perfect size for our small deck. Although due to the difficult and frustrating assembly, I would not order it again. I attached a picture to show you just how far off the holes are from one another.

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Average Rating:(3.0)out of 5 stars

It's cute for the price!

You get what you pay for! It wasn't easy to put together. The holes weren't aligned, so I had to use an electric drill. But for the price, it is cute and serves its purpose. If I get a few summers out of it, I'll be happy.

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Average Rating:(3.0)out of 5 stars

Delayed shipping but happy overall

Ordered for a party with more than enough time for it to arrive. Arrived a week and a half late. The box looked like it had been through a war zone. Surprisingly, everything inside was well packed and undamaged. The instructions are very vague and the pieces are not labeled, although they are assigned letters on the instructions. Took me about two hours to put together by myself. Overall, not bad. Seems pretty sturdy.

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Average Rating:(2.0)out of 5 stars

quality vs. price

Verified purchase

the price was great and the look is great too! but when putting it together the pieces (holes) didn't all line up so there are some without the screws. the table also is uneven and therefore wabbles back and forth. the size is perfect for my deck. I am concerned about the missing screws and how sturdy the seats are as well as the uneven table being annoying. It doesn't look cheap but when the table wabbles it makes it seem cheap.

Helpful?
Average Rating:(1.0)out of 5 stars

IKEA is easier to assemble

Let me start by saying, you get what you pay for! Pros: It's pretty! (That's it) Cons: 1)The holes are not aligned correctly 2)I was short 6 screws, which in turn made it unstable 3)The longs are not and even height, so when sat upright it wobbles 4) the holes for the screws for rusting to the point that I went to my car and got the "WD40" I've assembled IKEA furniture faster and more accurately than this. I feel the only reason I managed to even complete the assembly is because I'm a pretty handy woman and have extra screws,washers and a hole drill kit. So, no o will not recommend nor purchase from this company ever again. I'm actually going to just donate this set and shop around in person.

Helpful?
Average Rating:(1.0)out of 5 stars

Horrible

Verified purchase

I would not recommend this product or company name Costway to anyone. The product had poor craftsmanship quality. Meaning the screws that were sent to hold product together would not fit in the holes. We even tried using a drill which was not required and still didn't work. When I called the company or at least I thought it was the company to ask for a replacement it was a big hassle. The outsource customer service department for Costway wanted pictures taken of screws not fitting and I then had to send the box back before they would send me out another product. This was the worse experience ever...

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Average Rating:(1.0)out of 5 stars

Horribly uneven! Do NOT recommend!!!!

The table isn't even level! it has almost an inch difference in the legs and rocks horribly! I do NOT recommend at all!!!! very dissatisfied!

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Average Rating:(4.0)out of 5 stars

Love the look!

Verified purchase

The cushions are too soft, they should be thicker. They didn't send enough bolts, so had to buy 12 more:

Helpful?
Average Rating:(2.0)out of 5 stars

Out door Garden Furnture

Verified purchase

This product is very small I'm not a heavy person but I don't see how a man can sit on one of these chairs comfortably, it looks like miniature or play furniture. I really don't like it but I guess I got what I paid for.

Helpful?
Average Rating:(2.0)out of 5 stars

small

Verified purchase

it looks more like it was made for CHILDREN, and the cushions are so flimsy , thank god I'm THIN cause if I was thicker I couldn't fit in chair, and it come completely unassembled

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Average Rating:(3.0)out of 5 stars

You get what you pay for

Verified purchase

The set looks nice, and isn't the worst thing to sit in. It was worth the sale price of $175. We're probably going to invest in different cushions. It was a nightmare to put together solo, and not that much easier with two people.

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Average Rating:(5.0)out of 5 stars
Verified purchase

Received it on time . As everyone shared prior had a little issue with holes lining up. But over all I got exactly what I wanted. I'm a happy camper.

Helpful?
Average Rating:(3.0)out of 5 stars
Verified purchase

Hard to assemble table never set up correctly

Helpful?
Average Rating:(1.0)out of 5 stars

Terrible purchase

Verified purchase

Not as advertised and can send back!

Helpful?
Average Rating:(1.0)out of 5 stars
Verified purchase

we didn't receive a manual

Helpful?
Average Rating:(5.0)out of 5 stars

Pato set

Verified purchase

Great set for a small space. Does arrive in pieces so be ready to spend time putting it together. Did arrive in two days. Good quality for the money.

Helpful?
Average Rating:(1.0)out of 5 stars
Verified purchase

lets see i got my set may 7th didnt have all pieces been a week still no respond woulndt purshase this set buyer beware

Helpful?
Electrode, App-reviews-app, Comp-aae4d02e-94e6-444b-b88b-0947b4d02cd2, DC-eus2-prod-a2, ENV-prod-a, PROF-PROD, VER-22.2.0, SHA-fae74fffcd8961d027afc2aad248cac484690b6c, CID-