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4 reviews | 1.3 out of 5
Ok so this mixer says it is a five speed but really it only has two - fast and faster. LOL There is no such thing as a slow speed, which is a big problem when dealing things that are delicate or messy. Sorry has to go back.
I got this exact mixer as a wedding present, and it died after I'd only been married for 1.5 yrs. I used it normally, maybe 2-3 times a month. I contacted the company about it, and they said they only guarantee it for the first year. ONE YEAR! They offered me a (and I quote), "low cost complimentary replacement" (which contradicts itself) for $35.50. I was horrified and wouldn't pay $36 for a mixer that will die in another year! This product is extremely low quality and their customer service was terrible - they couldn't care less that I was disappointed and would possibly tell the world about it.
Save yourself the hassle of replacing a mixer in a year and buy a Kitchen Aid or Cuisinart!
The motor components of this mixer are made from a metal composite, pewter possibly. After having this mixer for a couple of years and only using it approximately 8 times, pieces of pewter came out of the motor housing and the motor failed to run anymore. This should not happen when creaming room temperature butter and sugar. This is a cheap product and not worth the money or inconvenience.
Used this item twice and then it ceased to function.
As I no longer had the receit I decided to investigate a little...after removing three of the four screws holding
the body together I needed to use an easy out to get the fourth as the head was striped out. On taking the body
apart I found that the two "plastic" drive gears for the beaters were striped in a concave manner from the
"metal" worm gear which drives them. Now I am not a engineer but the idea of using a metal to plastic drive
mechanism at high speeds seems absurd to me.