TERRIBLE - DIED after 1.5 yrs - B&D didn't care 5/10/2010
Customer review by KristenInVA
1.0 stars 5/10/2010 by KristenInVA
I got this exact mixer as a wedding present, and it died after I'd only been married for 1.5 yrs. I used it normally, maybe 2-3 times a month. I contacted the company about it, and they said they only guarantee it for the first year. ONE YEAR! They offered me a (and I quote), "low cost complimentary replacement" (which contradicts itself) for $35.50. I was horrified and wouldn't pay $36 for a mixer that will die in another year! This product is extremely low quality and their customer service was terrible - they couldn't care less that I was disappointed and would possibly tell the world about it. Save yourself the hassle of replacing a mixer in a year and buy a Kitchen Aid or Cuisinart!
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Would recommend to a friend? No
Age:25 - 34
Ownership:Longer than one year
Usage:A few times per month