I have two teenage kids and this toaster does everything that we require. I use this mostly for toasting - not as an oven, so if you are looking for a basic toaster/oven - nothing fancy - this is a good purchase. Especially for the price. I looked for a long time (even checked out all of the items reviewed by Consumer Reports) before making this purchase and everything that I looked at was too large, too expensive, or just had too many bells and whistles.
Before using, check the the door carefully - I had to clean off some globs of glue that seemed to overflow from attaching the metal to the glass. Glue was easy to peel off of glass. Don't know what would have happened if I had cooked w/glue on door, but thought it was best not to find out.
As far as cooking, This unit works well for toasting. When the item is placed in the center of the rack you will get pretty even toasting. For heating food the oven is fine - for full cooking the oven is a little tricky. The kids like the frozen spanakopita from Costco. I have found that baking requires a higher temperature and longer bake time than the package directions. But with adjustments oven works well and food comes out perfectly.
The unit has a simple basic design and does not take up too much counter space. I gave it average for durability because I have not had the unit for very long, but it seems to be holding up very well.
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