I bought this bag in Oct 2012 as a Christmas gift... for me, but I didn't start using it until Jan 2013. I used it as a gym bag. It was very roomy and I was very impressed... the first month. After a month, the thread holding the hook where the shoulder strap attached frayed and came loose. Since my receipt was over 90 days old, I didn't return it. Instead, I used a screw driver to poke a hole in the frayed strap and hooked the shoulder strap through it. It worked ok, but I knew eventually the hole was going to expand and come loose again. The point is, I shouldn't have been making repairs to it after only a month's use. After another 2 months of use, taking it to the gym (only), I noticed the fabric that separates one of the shoe compartments from the middle part of the bag was completely torn at the top and down the sides. I have no idea when this happened. The bag was falling apart. Great reviews on the product so did I abuse it? What did I put in it? Well, it was never used on an airplane. I literally took it from the house, to my car trunk, to my shoulder, to my locker in the gym and back, maybe 4 to 5 times a week. I only carried a towel and a change of clothes, nothing heavy. Did I try to cram size 15 boots in the shoe compartment? No, I wear a size 9 and it was either athletic shoes or flip flops. Here's the deal. If you take this bag on a trip or two a few times a year, it will be fine. However, if you are going to use it as a gym bag, I'd look elsewhere. It's not durable.
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