Extremely disappointed with entire experience from start to finish.
I purchased this item well over a month before Christmas, went to put it together a couple of weeks later, opened the box to find what appeared to be someone's returned purchase. It looked as if someone had assembled the item at some point and then disassembled the item with a hammer before packing it back up and returning it. It was scratched up, had multiple dents and dings, and almost all of the neccessary hardware was missing. I took it to my local walmart, just like the web site tells you to and I was told that the only option I had was to accept a refund of my purchase and then I would have to go online and start over with a new purchase. This was a week and a half before Christmas, and this item was supposed to be a gift for my son. The shipping for this item is free, however, if I selected free shipping, the estimated arrival date was December 31. There was an option for expidited shipping which advertised a guaranteed an arrival date of December 24 or sooner for $15. I did this and the item arrived December 29, with some unusable hardware.
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