Ok, I have had 2 of these, for about 7yrs now, the first one, I let go with someone else, so I bought another one, and the only issue I have had with it, is after about a year, the brass bushings(what the steel bar rides on), for the roller(the piece, that spins, and has brushes on it, to knock the stuck on dirt and etc loose) went bad, on the one side, so it started to vibrate, and make a funny noise, so I went to the Bissell website, and registered my vac, and I ordered a new one, and the little pre-motor filter, as well, since that got lost, and the parts were really cheap to buy(since it can change from one place to the next, I really cannot specify, what it cost me), and since i have the platinum membership, due to the registration of the vac, and setting up my account with them, the shipping was free, plus I now have a 10% discount, of their products, which is great, since I plan on buying a second set of filters, so I have one set, on the vacuum, and a second set, either drying out, or waiting to be placed on, so I can clean the others, and this vacuum, has a really strong suction, as well, I have felt the 12amp vacs, and this one, feels about the same, I may go with the helix one, next, since the only thing different, would be the filtration system, but, I have a dog(Black Lab/Pitbull mix, mostly Black Lab, though), and as long as I slowly dump the canister in the trash, it doesn't spread throughout the air, with the pet dander and etc, which is great!
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