This machine has more than met my expectations. Originally, I had a Shark, and I was satisfied with it, but my dog chewed through the cord and I decided to really investigate the best floor steamer. I'm so glad I did. I found a site that reviewed every brand THOROUGHLY and this one came out well ahead of the others. Add to that the lower price found here, and I was pretty sure I found a winner. Now that I've been using it a few weeks, I KNOW it's so far above the rest, it's ridiculous. For one, it's not cheaply made - the cord and the parts are heavy duty, made to last. That is so rare these days. Secondly, the steam gets considerably hotter than the Shark - really sanitizing and killing germs, not just wetting the floor. Finally, one of my favorite things about this machine is the fact that you can use any towel, not just the two that come with it. So unique! I'm so happy I got it. Just love it!
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