Well I seen ALL the good reveiws for this bed and decided it was the one for my daughters! I ordered it- started putting it together and low and behold they gave me 2 of the same pieces. when I needed one (D) and one (C) and instead got two (C)'s with a D sticker on it. I was really mad because the bed was pretty much put together and this was a big peice to hold the top and bottom trogether- so I couldn't take it apart and return it because I had already put soo much work into it and I am a single mom so getting it to my house was a challenge all by its self because it is HEAVY for me! So I waited till the next day called this canada number that was on the box- they gave me another number- called them told them they gave me two of the same piece- they ordered me the right piece at no charge- but it must have happened a lot because they said they were out of D pieces, and told me I would get the piece in the mail in 6-8 weeks, was angry but what could I do? So daughters room stayed a mess for a month, they slept with me, and I got the piece in 4 weeks. I learned what patience is all about, finished the bed, and Now they love it! So, the bed itself is wonderful, but the incorrect pieces made it hard for me for a little longer then a month. So hopefully if you decide to get the bed, the person who packed it isn't high and putting stickers on the wrong pieces! :)
The picture of the long piece is the one I had to wait for..
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