I've been a die-hard coffee drinker all of my adult life, and I love a rich, bold, flavorful cup of java. Before this percolator, I was never able to get my own coffee rich and strong enough. After purchasing this percolator, and with a little trial and error, I now make the best coffee I've ever had every day. I've made coffee for guests twice, and each time they've said, "Wow! That's good coffee!". I highly recommend this product to anyone who's more concerned with quality than speed, as this percolator will take more time than an electric one. I wish the clear cap was glass instead of plastic. I think this piece will crack some time in the future and force me to buy another pot, which is why I gave 4 star ratings for Features and Durability. Other than that, I can't think of any way to improve this product. I experimented for a while with cooking times and came up with the following on my gas stove: I allow my coffee to boil for 5 mins on medium heat (17 mins from start), simmer 3 mins on low, then cool and settle for 2 mins. You can boil for longer if you like a stronger flavor, but it will get more bitter the longer you boil it. There is a small ridge on the inside of the pot at the very bottom that's hard to clean well with a sponge. On a couple of occasions, I've seen flecks of residue inside while I'm filling with clean water. However, the pot is dishwasher safe, and this cleans the pot more effectively than by hand.
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