I'm sure this bike carrier will work well when I finally get to try it out. The box was delivered this morning by Fedex and the box was in great shape, no crushing, tears, etc. When I opened the box and removed the components, it was missing the hardware kit, consisting of 3 bolts/nuts and the 'no wobble' bolt/nut. I've read many other reviews regarding this, so buyer beware. Without these parts, the rack is useless! I called Allen Sports USA in Florida and they immediately agreed to ship out the hardware kit the next day. This, however, didn't allow me to use the carrier for another week! I could've picked up the standard bolts/nuts at a local hardware store, but I wouldn't have had the 'no wobble' bolt. To use a std. hitch locking pin, I would've had to drill out the carrier hole, which would've meant the 'no wobble' bolt wouldn't work when it finally showed up. The bike carrier is heavy-duty, and the powder coating is very good. It should last a long time.
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