So we've had this set since April 21 and still have not been able to use it. When we first attempted to assemble the set, we discovered that none of the hardware was included. After leaving one phone message, one e-mail, and finally having a telephone conversation with the manufacturer (after being placed on hold for 40 minutes), we finally received two sets of hardware two weeks later. But it gets better, when we were finally able to assemble the set, we discovered that both front right legs are missing from the chairs. Another telephone call later (only 10 minute hold this time!), I am told the legs are on back order until May 24.
I realized missing pieces are the manufacturers error and not Wal-Mart's. However, I wanted others to be aware that this is a problem. From the assembly we were able to do with what parts we have, the set appears to be of good quality for the price, but at this rate it will be late summer until we are able to use it.
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