This is one of those rare products that performs exactly as the ad claims, although better in some regards. The wires are so thin that they are almost impossible to feel in the mattress pad. The range of heat produced by the system is VERY wide and it warms very quickly. There are no noises associated with the control(s). Unlike most electric mattress pads, the designers for this unit showed intelligence: there are two connectors (for Queen or King Dual-Control models), one at each end of the head of the pad and the connectors actually rest on the side of the mattress, not on top. The connectors are quite small and lock in place. The cover is soft, thick and easy to clean. I can't find anything even mildly bad to say about this product... it works and is designed far better than I expected for this price, and how often do you hear that?
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