This is my third Q Series grill, just a bit larger than the others. Because I was already familiar with the basic design, I had a pretty good idea what to expect, so I was not disappointed. I ordered online, sight unseen.
The best feature of the Q grills is the ease of cleanup. Also, there's nothing to rust, a problem I've found with every other so-called stainless steel grill I've owned in the past. The burner on my oldest Q grill looks brand new after 5 years of constant use, so I have no reason to expect anything less from the Q 320. The lighted lid is a nice touch.
If I had to make any complaints, it would be regarding the assembly instructions. The Owners Manual comes in the popular 3-part, English, Spanish, French format, and relies way too much on picto-grams, where a simple "attach A to B with screw C" would be much clearer. Nonetheless, I got it all together in about an hour, despite a few false moves and a bit of head scratching.
I would definitely recommend the grill cover accessory if storing this baby outdoors.
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