This had to be one of the worst purchases I ever made. The only reason I didn't return it is I wanted to give it a fair chance and I must either have the patience of a saint or the determination to not give up until I get it right. The toaster wins....I give up!! I bought a newer model than the one pictured, it does have a cancel button which I used once. First try: A bagel.....After 3 tries set at #4 as reccommended, the bagel was still white and totally dried out. Second try: Bagel..... Same as above, white and dry, but set at #5. Third through eighth tries: English Muffins...Same as for bagels, it never did toast, it just dehydrated the English Muffins. I tried various settings from 1 to 5 and none worked to expectations. Try #9: White bread....success, sort of. I set it on 5 and watched it closely. I used the cancel button when I thought it was golden brown and I had guessed correctly. So far so good, until I tried to butter it and it crumbled like a potato chip. The bread was totally dried out. Tenth and final try: Thin sliced Rye bread: I should have learned my lesson before I even tried. The Kingsford Charcoal company would have been proud of me for creating the perfect briquettes. I'm sure I've tried it too many times and I've kept it too long to attempt to return it; therefore it's destined for the dump.
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