We bought this item for our daughter's birthday gift. We had originally thought we'd get one for our other two kids as well. As it turns out, NO WAY!!! This is absolutely one of the worst products I've ever used. I'm computer savy, and had nothing but problems with it. I worked for about 6 hours total trying to load songs. I followed the instructions, which are written in micrscopic form, and it would show that the music loaded on the computer, but nothing on the device. I would encourage Wal Mart to stop carrying this item. I only wish we would have read the reviews before buying it. Terrible product!
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