We are sorry to hear about the unusual problem you are having with your Farberware skillets, Grammmiesplace. To clean the exterior bottom, you may make a paste of baking soda and water. Let the paste sit for 20-30 minutes, then wash, rinse, and dry as you normally would. To restore the nonstick performance, you may boil a mixture of two parts water and one part vinegar in your pans on medium heat for 5-10 minutes. Let it stand until cooled, then wash with warm, soapy water and a soft nylon brush. Rinse and dry. We hope you find this information helpful. If you have any further questions or concerns, please contact one of our knowledgeable Consumer Relations Representatives at 1-800-809-7166. We are here to help you Monday - Friday, between the hours of 7:00 am and 5:00 pm, PST, excluding holidays.