Hi aprilsauce, we are very sorry that you did not get the color you expected after using Feria 822 Rose Gold. If your hair is showing gray, purple, and pink tones, that sounds like you had a discoloration. That happens when someone colors over bleached or very light blonde hair. In that case, you would need to do what is called a "tint-back" to put the warmth back in your hair. We can help you with that, just message us on Facebook @LOrealParisUSA. Thank you for giving us the opportunity to respond.