I bought two packs of bulbs, one aroponogenton & one lilly. I was very disappointed to find that they were all duds, growing white fuzz & not sprouting after several weeks. Knowing that they probably don't have a very long shelf life, I understood that this was not either company's fault. You just have no way of knowing if they will sprout or not until you throw them into your tank. I had made several other purchases at Wal-Mart that day, so I did not want to send in my receipt as proof of purchase. Instead, I put one lilly bulb back into the box I had purchased it in, put it into a regular envelope (bulky as it was), put two stamps on it & sent it off. I also thanked them in advance with a small not & a "Thank you!" on the back of the envelope. Within two weeks, I received thirteen bulbs in return!! They even wrote "Thank you Amanda!" on the back of their envelope as well! Needless to say, I am overwhelmingly pleased by their quick response, generosity & thoughtfulness! They now have a loyal & life long customer! Thank you Sea Life Inc.!!!
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