This very small product (3"x4"x.3/4"), is very easy to install and utilize. It gives you a "computer-must-be-on" VOIP (contrasting to most VOIPs that require only the modem and adapter to be on. Now I have a cordless phone that works with the normal telephone line and Skype (switches automatically for incoming calls). Addtionally when I am talking via Skype, my other household phones still operate normally (2 lines are now created). I turn my computer off when not in use--but I could leave it on if desired. People reporting problems can have any of the following problems, insufficient modem speed, low computer speed, incorrectly installed driver, and bad wiring to mention a few. Very pleased with device. Sound quality is amazing. Now I don't have to stay hunched over a computer desk while I make Skype calls.
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